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Southwest MI
MADD has helped save more than 330,000 lives since its founding in 1980. With approximately 400 offices nationwide, licensees in Australia, Canada, Japan, Puerto Rico and Sweden and 2 million members and supporters, MADD is the premier grassroots organization working to stop drunk driving, support the victims of this violent crime and prevent underage drinking. For more information, visit www.madd.org or call 1-800-GET-MADD.
The MADD Southwest Michigan office, is currently seeking candidates for the position of Victim Advocate.
GENERAL DESCRIPTION:
Responsible for assisting victims of drunk driving and their families in identifying the appropriate resources available for crisis intervention, court accompaniment, case management, legal assistance; trauma and hospital care facilities and community law enforcement.
ESSENTIAL POSITION FUNCTIONS:
1. Provide effective and timely assistance to victims who contact MADD for assistance; ensure completion of Victim Information sheet, document intake of all victim calls, visits and other service requests as necessary.
2. Utilize a network of key individuals in the criminal justice, legal and social service systems within assigned territory to facilitate assistance for victims.
3. Recruit volunteers to work as victim advocates from the general public and provide appropriate training and coaching in accordance with MADD guidelines.
4. Maintain accurate and up-to-date records of phone calls, documentation, contacts, referrals, court information, etc. to insure compliance with MADD Victim Assistance Requirements.
5. Assist with planning and scheduling appropriate victim programs.
6. Other duties as assigned.
POSITION REQUIREMENTS:
1. Two years of previous work experience in a service environment.
2. Bachelor’s degree in social work, education or counseling preferred.
3. Excellent interpersonal and communications skills; ability to establish rapport with individuals in difficult situations; and high level of customer service initiative required.
4. Ethical behavior and confidentiality are a must in this position.
5. Transportation to court attendance is required along with a flexible schedule.
Interested Candidates should forward resumes to the following email address: www.mgrofvictimsvc@madd.org
MADD offers a competitive salary and exceptional benefits + business casual environment.
“An Interested Party will be considered an applicant only after the individual has complied with the application process and has indicated the specific position for which they are applying.”
MADD is an equal opportunity employer.
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